Privacy Policy

At Globelocus, we care about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information. We know you care about your privacy too, so we provide settings that allow you to choose how certain information is used by Globelocus. This policy explains our privacy practices for globelocus.com (which we’ll refer to as the “Site”), and our other services provided by Globelocus,(“Globelocus,” together with “we”, “us”, and “our”). We’ll refer to the Site and our other services as the “Services”.

 

1. Our Privacy Policy

We process your personal information to run our business and provide our users with the Services. By accepting our Terms of Use (and in some jurisdictions, by acknowledging this policy), you confirm that you have read and understand this policy, including how and why we use your information.

Globelocus’s Terms of Use require all account owners to be at least 18 years of age. Minors under 18 years of age and at least 13 years of age are permitted to use Globelocus’s Services only if they have permission and direct supervision by the owner of the account. Children under age 13 are not permitted to use the Services. You are responsible for any and all account activity conducted by a minor on your account. More information can be found in Globelocus’s Minors Policy.

2. Information Collected or Received

In the course of providing our Services, we collect or receive your personal information in a few different ways.

Registration, Account Setup, Service Usage: In order to use the Services, you will need to submit a valid email address. Additional information, such as a shop name, billing and payment information and/or a physical postal address, may be necessary in order for us to provide a particular service. For example, we need a physical postal address if you are buying something on the Site for delivery. As an Globelocus seller, if you choose to use our payment service (“Globelocus Payments”), Globelocus requires your paypal email.

For both buyers and sellers, Globelocus requires this information from you in order to provide you with the Services (including, to verify ownership of an account, to mitigate fraud and abuse, to comply with regulatory obligations, or to complete a transaction as a buyer or seller). Globelocus may contact individual shop owners confidentially to request more information about their shops or items listed through the Services, or may request information from buyers to ensure compliance with our policies and applicable law.

Profile: You may provide your name and other personal information (such as birthday, gender, location) in connection with your account and activity. You can edit or remove this information through your account settings. The name associated with your account (which you may modify in your account settings) is publicly displayed and connected to your Globelocus activity.

3. Findability

We do not retain the login information for your email service, mobile device, or social network site. When you begin following another member’s activity, they will receive an email notification (if the member has consented to receiving this type of email).

If you do not want your contacts to be able to find you on Globelocus through your email address, phone number, or social networking connections, then you can change your findability through your account settings. If you do not wish to be located on Globelocus via your name, you can remove your name and instead may use a nickname or alias as your name in your public account information.

4. Messages from Globelocus

On occasion, Globelocus will need to contact you. Primarily, these messages are delivered by email, Globelocus Messages, or by push notifications for a variety of reasons, including marketing, transactions, and service update purposes. Globelocus may also contact you by telephone to provide member support or for transaction-related purposes if you request that we call you.

5. Community

Globelocus is a marketplace and a community. We offer several features that allow members to connect and communicate in public or semi-public spaces, such as Forums, which are a part of the Globelocus Community space. You don’t have to use these features, but if you do, please use common sense and good judgment when posting in these community spaces or sharing your personal information with others through the Services. Be aware that any personal information that you choose to submit there can be read, collected, or used by others, or could be used to send unsolicited messages to you. You can set your privacy preferences in your Community Settings.

6. Information Uses, Sharing, & Disclosure

We respect your privacy. Globelocus will not disclose your name, email address or other personal information to third parties without your consent, except as specified in this policy.

Please note that some changes to your privacy settings may take a few days to take effect.

When you access or use the Services, we collect, use, share, and otherwise process your personal information for the purposes described in this policy.

We or our sellers may advertise our Services or our sellers’ products through a variety of different mediums and rely on your consent to do so off-site. As part of this, we may work with advertising partners such as Facebook, Google, and other partners disclosed in our Cookies and Similar Technology Policy. These partners have their own privacy policies and consent mechanisms for their customers, in addition to Globelocus’s controls.

We use your information to improve and customise our Services, including sharing your information for such purposes, and we do so as it is necessary to pursue our legitimate interests of improving our Services for our users. This is also necessary to enable us to pursue our legitimate interests in understanding how our Services are being used, and to explore and unlock ways to develop and grow our business. It is also necessary to allow us to pursue our legitimate interests in improving our Services, efficiency, interest in Services for users, and obtaining insights into usage patterns of our Services. As a core part of our Services, we have a legitimate interest in customising your on-site experience to help you search for and discover relevant items and recommended purchases, including using this information to help sellers find the best ways to market and sell their products on Globelocus.

7. Transfers

Globelocus operates a global service.

Privacy Shield

Globelocus, does not participate in Privacy Shield at this time.

Necessary for the Performance of the Contract between Globelocus and its Members

Globelocus provides a voluntary service; you can choose whether or not to use the Services. Simply put, we can’t provide you with the Services and perform our contract with you without moving your personal information around the world.

8. Security

The security of your personal information is important to us. Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we can’t guarantee its absolute security.

Your account information is protected by a password. It is important that you protect against unauthorised access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services.

9. Retention

Globelocus will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active (i.e., for the lifetime of your Globelocus member account), or as needed to provide the Services to you. If you no longer want Globelocus to use your information to provide the Services to you, you may close your account. Globelocus will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy.

10. Your Rights & Choices

Certain privacy laws around the world, including the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), provide users with rights related to their personal information. Consistent with those laws, Globelocus gives you the choice of accessing, editing, or removing certain information, as well as choices about how we contact you. You may change or correct your Globelocus account information through your account settings.

  • Right to Access & Portability: You can access certain personal information associated with your account by visiting your account privacy settings.
  • Right to Correction: You have the right to request that we rectify inaccurate information about you. By visiting your account settings, you can correct and change certain personal information associated with your account.
  • Right to Deletion: In certain circumstances, you have the right to request the deletion of your personal information, except information we are required to retain by law, regulation, or to protect the safety, security, and integrity of Globelocus. See this Help Centre article for more information.
  • Right to Object: If we process your information based on our legitimate interests as explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
  • Right to Withdraw Consent: Where we rely on consent, you can choose to withdraw your consent to our processing of your information using specific features provided to enable you to withdraw consent, like an email unsubscribe link or your account privacy preferences. This is without prejudice to your right to generally permanently close your account and delete your personal information.

If you would like to manage, change, limit, or delete your personal information, you can do so via your Globelocus account settings.

Email & Messages

You can control which optional messages you choose to receive by changing your account settings. If you no longer wish to use the Services or receive service-related messages (except for legally required notices), then you may close your account.

Cookies

We use both technically necessary (for the functioning and security of the Services) and non-technically necessary cookies and similar technologies. A more detailed explanation of the technologies we use, and how to opt out when applicable, can be found in Globelocus’s Cookies & Similar Technologies Policy.

12. Privacy Policy Changes

We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know.

 

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